Performance and Quality Improvement (PQI)

The Performance and Quality Improvement (PQI) Department supports the Connecticut Junior Republic’s strategic plan and program goals by ensuring the prudent use of resources and promoting effective and efficient service delivery and program outcomes.  Children, youth and families, members of CJR’s Board of Directors and staff, referring agencies, funding sources and donors — CJR’s stakeholders — are all active members of quality improvement initiatives.  At its core, this department helps measure the impact CJR programs have on the children, families and communities served.  

The PQI department also ensures adherence to relevant updates in best practices; documents policies, procedures and training to ensure the highest quality programs; and supports the continuous improvement of care and services provided to children, youth and families by the Connecticut Junior Republic.

For further information about the PQI Department, please contact:

Julianne Torrence, MSW, LCSW
Director of Performance and Quality Improvement
550 Goshen Road
P.O. Box 161
Litchfield, CT  06759
Telephone: (860) 567-9423, ext. 350
Fax: (860) 567-3479
E-mail:  jtorrence@cjryouth.org